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Customer overrides are useful if you need to…
  • Grant access to a feature for a single customer
  • Increase or reduce a limit for a single customer
Overrides persist on customers until they expire or you remove them.

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Create an override in the web app

1

Go to customer details page

Go to the customers page and find and click on a customer.
2

Click create override

Scroll down to the overrides section and click the Create Override buttonCustomer override section in customer details page in PriceOS
3

Set options

Select a feature, specify the feature access override, and optionally set a reason and expiration date.Customer override dialog in PriceOS
4

Save

Click the Create Override button
Overrides apply immediately and only affect that customer.