> ## Documentation Index
> Fetch the complete documentation index at: https://docs.priceos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Creating Overrides

> Customer overrides let you change feature access for individual customers.

Customer overrides are useful if you need to...

* Grant access to a feature for a single customer
* Increase or reduce a limit for a single customer

<Note>Overrides persist on customers until they expire or you remove them.</Note>

## Create an override in the web app

<Steps>
  <Step title="Go to customer details page">
    Go to the [customers page](https://app.priceos.com/customers) and find and click on a customer.
  </Step>

  <Step title="Click create override">
    Scroll down to the overrides section and click the <b>Create Override</b> button

    <img src="https://mintcdn.com/priceos/ajKnnXzH4aBvtSvO/images/customerOverride.png?fit=max&auto=format&n=ajKnnXzH4aBvtSvO&q=85&s=3f2a08eb4d0834e0b2690b0ec46c665c" alt="Customer override section in customer details page in PriceOS" width="700" height="298" data-path="images/customerOverride.png" />
  </Step>

  <Step title="Set options">
    Select a feature, specify the feature access override, and optionally set a reason and expiration date.

    <img src="https://mintcdn.com/priceos/ajKnnXzH4aBvtSvO/images/customerOverrideDialog.png?fit=max&auto=format&n=ajKnnXzH4aBvtSvO&q=85&s=99cc1a117986e6ff297d5b2e232a8d55" alt="Customer override dialog in PriceOS" width="1050" height="710" data-path="images/customerOverrideDialog.png" />
  </Step>

  <Step title="Save">
    Click the <b>Create Override</b> button
  </Step>
</Steps>

Overrides apply immediately and only affect that customer.